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Home visit
and diagnosis

Home Visit Support

• Home visit (first hour) - £60

• Additional 30 mins - £30

• Quick visit (U30 mins) - £40

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Transparent Pricing and Service Rates

All prices shown are for labour only and don’t include any equipment, hardware or software. If any parts, devices or licences are needed, we’ll always explain the options and costs clearly before you decide to go ahead.

WiFi & Printer Setup

£60

• Installing drivers and software

• Connecting to Wi-Fi networks

• Basic paper and toner setup

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New Laptop Setup

£75

• Installing essential software

• Setting up user profiles

• Connecting to your home network

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Email & Password Help

from £60

• Resetting complex passwords

• Setting up new email accounts

• Troubleshooting login issues

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Additional Services Pricing

For Remote Computer Help head over here now to book a session
PC or Mac health check and tune-up

£60

Get a complete system optimization to boost speed and reliability. This professional tune-up includes clearing out digital clutter, resolving hidden errors, and optimizing background apps for a faster computer experience.

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Smart TV / streaming setup

£60

Get your smart TV or streaming box configured for instant access to Netflix, iPlayer, and more. We will handle the Wi-Fi connection and account logins, ensuring you have a seamless way to enjoy every one of your favorite shows.

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Virus removal & clean up

£85

Protect your device with a comprehensive scan for viruses and malware. Any threats will be removed, security settings verified, and protection software updated to keep your personal data secure and your mind at ease.

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Data transfer to new PC or Mac

£120

Securely transferring your photos, files, and important documents from your old device to your new one. Everything is organised neatly and confirmed for accuracy, followed by a quick guide on where to find your data.

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Common Questions

What is the Home Visit fee?

We offer a flat rate of £60 for our first visit to your home or office. This covers our travel time and initial setup.

How do you handle Wi-Fi problems?

We diagnose connectivity issues, reset routers, and ensure your network is secure and fast for all your devices.

Do you help with printer setup?

Yes! We help you connect your printer to your Wi-Fi, install drivers, and ensure it prints clearly and correctly.

Are parts and hardware included?

Our prices are for labour only. Any equipment, software, or licences come at an extra cost, but we will always chat through the options and prices with you before you decide to buy anything new.

How long does a typical visit take?

Most home support visits are completed within one hour. More complex issues such as Wi-Fi troubleshooting, new device setup, or data transfers may take longer.

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